30 Day Money Back Guarantee Policy
RETURN POLICY
Last updated: November 14, 2024
Thank you for your purchase. We want you to have confidence when trying Vintage Muscle products for the first time. Our return policy is designed specifically to support first-time customers exploring our product line.
FIRST-TIME TRIAL GUARANTEE
We understand that trying a new supplement is an investment. For customers purchasing a product for the first time, we offer a 30-day trial period on your first bottle or product only. This allows you to experience our products risk-free.
IMPORTANT LIMITATIONS
- One-Time Guarantee: The 30-day return guarantee applies to the first bottle/product you try from your order
- Additional Products: Returns of additional bottles or products beyond the first are evaluated on a case-by-case basis and are subject to approval by our customer service team
- First-Time Customers Only: This return policy is exclusively for customers making their first purchase of a specific product
- Excessive Returns: We reserve the right to deny returns from customers with a pattern of excessive returns or suspected policy abuse
RETURNS
All return requests must be submitted within thirty (30) days of the purchase date. Returned items must include all original packaging, tags, and labels.
Return Process
To initiate a return, please email our customer service team at training@vintage-muscle.com with your order number and reason for return. Our team will review your request and provide authorization if your return qualifies under this policy.
Please note: You are responsible for all return shipping charges. We strongly recommend using a trackable shipping method.
REFUNDS
Once we receive and inspect your return, we will process your refund within seven (7) business days. You will receive an email confirmation when your refund has been processed.
EXCEPTIONS
For defective or damaged products, please contact us immediately at training@vintage-muscle.com. Defective or damaged items are handled separately from our standard return policy.
QUESTIONS?
For questions about our return policy or to discuss your specific situation, please contact us at: